Frequently asked questions
FAQ
PlayStation
If your password is incorrect, send a link with your account to live chat on this site and ask for replacement
If your 2-factory code is incorrect, send a link with your account to live chat on this site and ask for restore it
Request 2-factory code on PSN then press to "GET 2FA CODE" on this site (button under your account details)
Send a link with your account to live chat on this site and ask for replacement
If you have any question, write to live chat on this site and ask us
XBOX
If your password is incorrect, send a link with your account to live chat on this site and ask for replacement
If your 2-factory code is incorrect, request it again. If you spent all attempts send a link with your account to live chat on this site and ask for restore it
If you need 2-factory code, request code on xbox then press to "GET 2FA CODE" on this site (button under your account details). If you got an error, try again
If your account got locked (FIX on the WEB error), unlock it there: https://login.microsoftonline.com/
If you need PIN code on PC, put your PC (windows hello) PIN
If you have any question, write to live chat on this site and ask us
MICROSOFT (PC)
If your password is incorrect, send a link with your account to live chat on this site and ask for replacement
If your 2-factory code is incorrect, request it again. If you spent all attempts send a link with your account to live chat on this site and ask for restore it
If you need 2-factory code, request code on your PC then press to "GET 2FA CODE" on this site (button under your account details). If you got an error, try again
If you need PIN code on PC, put your PC (windows hello) PIN
Log in to microsoft store client on your PC using received account details
If your account got locked (FIX on the WEB error), unlock it there: https://login.microsoftonline.com/
If you have any question, write to live chat on this site and ask us